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Creatio Review

Creatio
Creatio

No-Code Platform to automate workflows and CRM

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Creatio.ai empowers businesses, including those in banking, credit unions, insurance, and telecommunications, to automate CRM and workflows. It uses a no-code platform with AI, allowing users to design and deploy custom applications and streamline go-to-market functions like marketing, sales, and service.
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Creatio Core Capabilities
No-code and AI workflow platform
Manage customer and operational workflows
Marketing platform for lead acceleration
Social
Pricing
From$25.00/mo
BillingPer seat
TrialAvailable
Who is Creatio for?
Startups
Scale-ups
Mid-market
Enterprise
Is Creatio easy to use?
Featured
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Proposals that win, built from your real sales context.

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What is Creatio

Creatio is a no-code and AI-native CRM platform designed to manage customer and operational workflows easily. It fits in the CRM and workflow automation category. The tool stands out by combining no-code customization with AI capabilities for faster, smarter business processes. Users can launch and adjust solutions without coding skills. Creatio shines in marketing, sales, and customer service, speeding up lead-to-revenue cycles, managing sales end-to-end, and enhancing customer support. Businesses typically see results quickly, often within weeks of adoption. It’s ideal for automating workflows across multiple industries. As a CRM and workflow hub, Creatio integrates well with other sales, marketing, and service tools, streamlining data and tasks. However, it’s not meant to replace deep software development for complex custom applications. It’s best for organizations wanting rapid automation with low technical overhead.

Ideal Customer Profile

Creatio is recommended for businesses that want to manage customer and operational workflows using no-code and AI. It’s ideal for companies like BSN Sports, Purplebricks, and Howdens that need an all-in-one CRM platform to boost sales and service.

Startups
Scale-ups
Mid-market
Enterprise

Key Features

No-code and AI workflow platform
Manage customer and operational workflows
Marketing platform for lead acceleration
Sales platform for sales cycle management
Service platform for customer delight
Recognized leader in industry reports

Pricing

Starting price$25.00
TrialAvailable

Growth

$25.00

Per User, Monthly

It includes

  • Automation for SMB
  • Includes Creatio.ai
  • Basic platform features
  • Entry-level support
  • Small business focus
  • Per user pricing

Enterprise

$55.00

Per User, Monthly

It includes

  • Full-scale automation
  • Includes Creatio.ai
  • Advanced platform features
  • Corporate enterprise needs
  • Enhanced support options
  • Per user pricing

Unlimited

$85.00

Per User, Monthly

It includes

  • Limitless automation
  • Includes Creatio.ai
  • Advanced enterprise scenarios
  • Top-tier features
  • Priority support available
  • Per user pricing

How simple is Creatio setup?

Complexity
Senior

Implementing Creatio involves basic configuration such as connecting accounts and customizing workflows, which can be done solo in a few hours using their documentation. For more complex deployment, plan a structured onboarding involving multiple stakeholders over several days to align integrations and strategy.

Frequently Asked Questions

How to use Creatio?
Use Creatio to automate workflows, manage customer relationships and operations easily with no-code and AI-driven tools.
How much is Creatio?
Plans start at $25/user/month with a $10,000/year minimum and standard 3-year contracts; taxes are extra.
Why choose Creatio?
Creatio offers no-code automation, AI-native CRM, and industry-specific workflows for scalable enterprise needs.
How does Creatio work?
Creatio automates business processes using no-code design and AI, enabling smooth customer and operational workflow management.
Is Creatio free?
No, but you can try Creatio free with a trial or request a demo before purchasing.
Is Creatio a partner?
Creatio partners with global firms to enhance AI and no-code solutions for better business performance.
How to learn Creatio?
Learn Creatio via their Academy, community resources, no-code playbook courses, and podcasts.
What are Creatio alternatives?
Alternatives include Salesforce, HubSpot, Microsoft Dynamics, and other AI-driven CRM and automation platforms.
What are Creatio reviews?
Users praise Creatio for ease of use, powerful automation, and AI features across multiple Gartner and Forrester reports.
Does Creatio have an API?
Yes, Creatio offers APIs allowing integration with other systems and customization to fit business needs.
Does Creatio have a trial or a demo?
Yes, Creatio provides both a free trial and personalized demos to explore its platform capabilities.

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