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Brand24 Review

Brand24
Brand24

#1 Social Listening Tool

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Brand24 helps businesses and individuals track online mentions of their brands, competitors, and hashtags across various online sources. It provides a comprehensive view of online conversations, allowing users to analyze sentiment, measure brand awareness, discover customer insights, and automate reporting.
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Brand24 Core Capabilities
AI-powered social media mentions
Analyze sentiment and segments
Measure brand awareness reach
Pricing
From$149.00/yr
BillingPer seat
TrialAvailable
Who is Brand24 for?
Startups
SMBs
Mid-market
Is Brand24 easy to use?
Who uses Brand24?
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What are Brand24 alternatives?

What is Brand24

Brand24 is an AI-powered social listening tool designed to track online mentions across social media, news, blogs, videos, forums, podcasts, and reviews. It helps businesses protect their brand reputation, measure brand awareness, and analyze competitor activity in real time. Trusted by over 4,000 brands worldwide, it offers advanced sentiment analysis and powerful reporting to turn data into actionable insights quickly. The tool excels at monitoring brand mentions, measuring hashtag campaigns, and discovering customer feedback to make informed marketing decisions. Users see meaningful results fast, with real-time tracking from 25 million+ sources and support in 108 languages. It works well for PR teams, marketers, and customer service who need to benchmark against competitors or gauge audience sentiment efficiently. Brand24 fits into your go-to-market tech stack as a market intelligence and data enrichment tool that complements CRM and email platforms by feeding valuable customer insights. However, it’s not a comprehensive CRM or content publishing tool, so it’s best used for listening and analytics rather than direct customer engagement or campaign management.

Ideal Customer Profile

Brand24 is recommended for businesses and marketers who want to protect brand reputation, measure brand awareness, and analyze competitors using AI-powered social listening across social media, news, blogs, and more. It’s perfect for those needing real-time insights from 25 million online sources to make informed decisions.

Startups
SMBs
Mid-market

Key Features

AI-powered social media mentions
Analyze sentiment and segments
Measure brand awareness reach
Track hashtag engagement metrics
Gather real-time online insights
Automate reporting and sharing

Pricing

Starting price$149.00
TrialAvailable

Individual

$149.00

Per User, Annually

It includes

  • 3 keywords
  • 2K mentions/mo
  • 1 user
  • Update every 12h
  • AI Sentiment Analysis
  • Monthly unavailable

Team

$249.00

Per Team, Annually

It includes

  • 7 keywords
  • 10K mentions/mo
  • Unlimited users
  • Update every hour
  • Priority support
  • AI Sentiment Analysis

Pro

$299.00

Per Team, Annually

It includes

  • 12 keywords
  • 40K mentions/mo
  • Unlimited users
  • Realtime updates
  • AI Insights 2 projects
  • AI Events Detection

Business

$499.00

Per Team, Annually

It includes

  • 25 keywords
  • 100K mentions/mo
  • Unlimited users
  • AI Insights 5 projects
  • AI Emotion Analysis
  • Client Success Lead

Enterprise

$999.00

Per Workspace, Annually

It includes

  • Custom keywords
  • Custom mentions
  • Unlimited users
  • Dedicated consulting
  • Unlimited AI Insights
  • Advanced Reports

How simple is Brand24 setup?

Complexity
Intermediate

Brand24 requires basic configuration where you sign up, connect your social media accounts, and set up monitoring keywords or hashtags to start tracking mentions across platforms. With quick integration and user-friendly setup, you can be monitoring your brand’s online presence within minutes.

Frequently Asked Questions

How to use Brand24?
Sign up free, track keywords and mentions from 25M+ sources, analyze sentiment, and generate reports for brand insights in real-time.
How much is Brand24?
Plans start at $149/month billed annually, with options from Individual to Enterprise for growing needs and custom solutions.
Why choose Brand24?
Get AI-powered social listening, real-time updates, sentiment analysis, and extensive source tracking for comprehensive brand reputation management.
How does Brand24 work?
It monitors online mentions across social, news, blogs, videos, and podcasts, analyzing sentiment and providing actionable insights instantly.
Is Brand24 free?
Brand24 offers a free 14-day trial to explore features before subscribing to any paid plan.
Is Brand24 a partner?
Yes, Brand24 collaborates with startups, agencies, and Fortune 500 companies via its Partner Program.
How to learn Brand24?
Access free masterclasses, video guides, blogs, and AI-powered insights to master social listening and brand monitoring.
What are Brand24 alternatives?
Explore alternative social listening tools and AI sentiment analysis platforms in the Brand24 Alternatives section.
What are Brand24 reviews?
Users praise Brand24’s reliable AI sentiment analysis, real-time monitoring, and comprehensive reporting capabilities.
Does Brand24 have an API?
Yes, Brand24’s API is available for integration at an additional $99 fee.
Does Brand24 have a trial or a demo?
Yes, Brand24 offers a free 14-day trial with full access to all features.

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