Twenty Review
Twenty is an open-source CRM platform to manage customer relationships with customizable workflows, automation, and powerful integrations. It helps fast-growing companies streamline data, tasks, and communications efficiently.
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Twenty
TwentyTwenty Core Capabilities
Import and store customer data
Customize objects and fields
Automate tasks with workflows
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Pricing
From$9.00/mo
BillingPer seat
TrialAvailable
Who is Twenty for?
Startups
Scale-ups
SMBs
Is Twenty easy to use?
Featured
Cobl
Proposals that win, built from your real sales context.
Connectors / Files
Memory & Knowledge reuse
Style extractor
Starting at $29Learn More
What are Twenty alternatives?
What is Twenty
Twenty is an open-source CRM designed to help businesses manage customer relationships simply and affordably. It fits into the CRM category, offering a modern platform to store and organize customer data, customize workflows, and automate tasks. Users choose Twenty for its flexibility, open-source nature, and affordability compared to proprietary CRMs.
The tool shines in fast-growing companies that want to tailor their CRM without heavy costs or limits. You can quickly import data, set up personalized views, automate follow-ups, and keep teams aligned. Results often come fast since it adapts easily to your workflows without complex setup.
In the GTM stack, Twenty works as a CRM hub, syncing emails and integrating with tools like Slack and Notion to streamline communication. It excels at customer data management and process automation but isn’t built for advanced sales forecasting or large enterprise analytics. It’s best for teams seeking control, customization, and privacy in a CRM.
Ideal Customer Profile
Twenty is perfect for fast-growing companies that want a modern, powerful, and affordable CRM to manage customer data and customize workflows easily. It’s great for teams using companies like Stripe, Airbnb, and Slack who need a flexible, open-source solution.
Startups
Scale-ups
SMBs
Key Features
Import and store customer data
Customize objects and fields
Automate tasks with workflows
Manage user access permissions
Personalize views and dashboards
Synchronize emails with CRM
Pricing
Starting price$9.00
TrialAvailable
How simple is Twenty setup?
Complexity
Complexity
With Twenty, sign up and import your customer data to get started quickly. Then customize your data model and automate workflows as needed, which may take a few hours to tailor the CRM to your business.
Frequently Asked Questions
How to use Twenty?
Import your customer data, customize objects and fields, then automate tasks with powerful APIs and webhooks.
How much is Twenty?
Plans start at $9/user/month for Pro and $19/user/month for Organization with added SSO and priority support.
Why choose Twenty?
Twenty is GPL-licensed, open-source, affordable, and offers a modern, privacy-first CRM backed by a thriving community.
How does Twenty work?
It stores customer data, allows customization, automates workflows, and integrates via APIs for seamless CRM management.
Is Twenty free?
You can start for free with no credit card required under the Pro plan's fair usage policy.
Is Twenty a partner?
Twenty offers collaborative opportunities and integrates with industry tools, suitable for organizations seeking CRM partners.
How to learn Twenty?
Use the docs, user-guide, and join the Discord community for tutorials and expert support.
What are Twenty alternatives?
Alternatives include Salesforce, Hubspot, and other CRM tools, but Twenty is fully open-source and customizable.
What are Twenty reviews?
Users praise Twenty for customization, ease of use, community support, and its open-source design.
Does Twenty have an API?
Yes, it offers powerful APIs and webhooks to connect and automate workflows seamlessly.
Does Twenty have a trial or a demo?
Yes, you can start for free with no credit card needed, and schedule calls for personalized demos.
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