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Optiwe Review

Optiwe
Optiwe

Multi-channel WhatsApp CRM with ChatGPT

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Optiwe is a WhatsApp CRM with ChatGPT that automates sales and customer service. It centralizes interactions across channels, boosting productivity and sales.
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Optiwe Core Capabilities
CRM for WhatsApp sales
Multichannel customer service inbox
Intelligent chatbot automation flows
Social
Pricing
From$10.00/mo
BillingPer seat
TrialAvailable
Who is Optiwe for?
Startups
SMBs
Mid-market
Is Optiwe easy to use?
Featured
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What is Optiwe

Optiwe is a CRM designed for WhatsApp that helps businesses automate sales and customer service using ChatGPT. It centralizes communication across WhatsApp, Facebook, Instagram, and websites, making it easier to manage conversations and boost online sales. Optiwe stands out by increasing sales and customer service efficiency by over 25% within just 30 days. The tool excels when you need to automate sales and customer support through messaging apps. It’s ideal for teams wanting to handle many customer queries with chatbots and real agents. You can expect quick improvements in productivity and sales, typically within one month of use. Optiwe integrates seamlessly with major CRMs like HubSpot, Salesforce, and Zendesk, acting as a multichannel communication hub. It’s perfect for businesses focused on WhatsApp-based sales and support but isn’t built for complex enterprise resource planning (ERP) or non-messaging-based workflows. This makes it a practical choice for sales-driven customer engagement via messaging platforms.

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Ideal Customer Profile

Optiwe is recommended for businesses that want to increase online sales and improve customer service using WhatsApp, Facebook, Instagram, and their website. It helps teams automate conversations with ChatGPT and manage all chats in one place to grow sales and serve customers 24x7.

Startups
SMBs
Mid-market

Key Features

CRM for WhatsApp sales
Multichannel customer service inbox
Intelligent chatbot automation flows
WhatsApp marketing campaigns
Reports on channel performance
Integrations with other tools

Pricing

Starting price$10.00
TrialAvailable

Starter

$10.00

Per User, Monthly

It includes

  • 2 users min
  • 1000 conv/month
  • WhatsApp + Instagram
  • Shared Inbox
  • CRM included
  • Chatbot lead gen

Team

$15.00

Per User, Monthly

It includes

  • 4 users min
  • 3000 conv/month
  • WhatsApp + Instagram
  • Chatbot dept dist
  • FAQs chatbots
  • System integrations

Scale

$20.00

Per User, Monthly

It includes

  • 6 users min
  • 6000 conv/month
  • Advanced chatbot builder
  • API access
  • ChatGPT $50/mo
  • Integrations + FAQs

How simple is Optiwe setup?

Complexity
Senior

Optiwe requires basic configuration where you connect your WhatsApp Business API and link your social media channels, which can be done solo in minutes. Then, customize chatbots and workflows for automation to enhance customer interaction, taking a few hours.

Frequently Asked Questions

How to use Optiwe?
Centralize WhatsApp, Facebook, Instagram chats in one CRM, automate sales with chatbots, and improve customer service with AI-powered responses.
How much is Optiwe?
Plans start at $10/user/month with minimum 2 users; WhatsApp channel costs $20/month additionally; Scale plan includes advanced chatbots and API access.
Why choose Optiwe?
Increase sales by 25%, automate 30% of chats, and boost digital sales 15% with AI-powered multichannel CRM and chatbot automation.
How does Optiwe work?
It integrates official WhatsApp Business API, aggregates chats in a shared inbox, automates sales with chatbots, and uses AI to enhance communications.
Is Optiwe free?
No, but it offers a free trial; first 1000 WhatsApp conversations per month are free, then $0.02 per additional conversation.
Is Optiwe a partner?
Yes, many companies use Optiwe for automated and centralized customer service via WhatsApp, optimizing sales and support.
How to learn Optiwe?
Try free trials, explore the chatbot builder and API access, plus consult support via WhatsApp or email for fast onboarding.
What are Optiwe alternatives?
Competitors include other WhatsApp CRM tools and chatbot platforms; Optiwe stands out with multichannel support and AI integrations.
What are Optiwe reviews?
Users praise automation of 40% customer queries and personalized AI support available 24x7, improving customer experience significantly.
Does Optiwe have an API?
Yes, API access is included in the Scale plan to integrate Optiwe with other business tools and customize workflows.
Does Optiwe have a trial or a demo?
Yes, free trials are available for all plans so you can test features before committing.

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