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Exei Review

Exei
Exei

Create AI agents to automate customer service

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Exei is an AI Agent platform that automates customer service and business operations with chat, voice, and real-time API integration. It enhances support, lead capture, and insights across multiple channels
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Exei Core Capabilities
AI agents across multiple channels
No-code drag-and-drop setup
Real-time customer insights
Pricing
From$50.00/mo
BillingPer quote
TrialAvailable
Who is Exei for?
Startups
SMBs
Mid-market
Is Exei easy to use?
Featured
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Real-time B2B data access
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What is Exei

Exei is an AI agent platform designed for customer service automation and personalized shopping experiences. It fits into the AI customer engagement category. Exei stands out by offering no-code setup and real-time, seamless support across websites, WhatsApp, and more, ensuring 24/7 customer interactions without missed messages. The tool excels in ecommerce and service industries where quick, personalized assistance is crucial. It handles FAQs, refunds, order updates, upselling, and cross-selling. Users can see results within minutes of deployment, thanks to quick onboarding and easy training with existing data and product catalogs. Exei integrates smoothly with website SDKs, mobile apps, messaging channels, and internal systems, fitting well in the broader GTM stack alongside CRM and communication tools. It’s not meant for deep technical coding customizations or replacing complex human support but focuses on fast, intelligent AI assistance with human handoff when needed.

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Ideal Customer Profile

Exei is recommended for businesses wanting fast, seamless customer service with AI agents that work 24/7 across websites, WhatsApp, and more. It suits companies needing easy, no-code setup and real-time insights to improve customer interactions.

Startups
SMBs
Mid-market

Key Features

AI agents across multiple channels
No-code drag-and-drop setup
Real-time customer insights
Seamless human agent handoff
Personalized shopping recommendations
Voice and chat AI support

Pricing

Starting price$50.00
TrialAvailable

Starter

$50.00

Per Month, Monthly or Annually

It includes

  • 5000 messages
  • 1 AI agent
  • Product recommendations
  • Website, WhatsApp
  • Lead capturing
  • Appointment scheduling

Standard

$200.00

Per Month, Monthly or Annually

It includes

  • 21000 messages
  • 525 voice minutes
  • 2 AI agents
  • API, Mobile SDK
  • Service ticketing
  • Custom APIs

Professional

$500.00

Per Month, Monthly or Annually

It includes

  • 56000 messages
  • 1400 voice minutes
  • 4 AI agents
  • Advanced analytics
  • Custom voice agents
  • Full API & SDK

Enterprise

Custom

Per Workspace, custom pricing

It includes

  • Custom AI agents
  • Enterprise infrastructure
  • Custom integrations
  • GDPR compliant
  • Premium support
  • Whitelabelling

How simple is Exei setup?

Complexity
Advanced

With Exei, you import your product catalog and train the AI using your content through an easy drag-and-drop interface, then customize agent behavior. Deployment is quick and seamless, with no coding required, making setup practical and user-friendly within minutes.

Frequently Asked Questions

How to use Exei?
Import your product catalog, train AI with your content, customize agents, and deploy within minutes using Exei's no-code drag-and-drop platform.
How much is Exei?
Exei offers plans from $50/month (Starter) to custom pricing for Enterprise, with features like messaging, voice minutes, and AI agents included.
Why choose Exei?
Exei provides fast, seamless AI customer service with real-time insights, multi-channel support, and personalized shopping experiences boosting engagement.
How does Exei work?
Exei connects AI agents across channels 24/7, understanding context, resolving queries instantly, and delivering personalized product recommendations.
Is Exei free?
No, Exei offers paid plans but provides a live demo without requiring a credit card to try the platform.
Is Exei a partner?
Exei integrates with various systems (Calendar, CRM, ERP) and supports custom API integration for partner collaborations.
How to learn Exei?
Learn Exei through its easy drag-and-drop setup, FAQs, website data, uploaded documents training, and available demos.
What are Exei alternatives?
Alternatives include other AI customer service platforms with chat and voice automation, but Exei stands out in personalization and analytics.
What are Exei reviews?
Users praise Exei for improving customer experience with over 25% more resolved interactions and reduced human escalation by 15%.
Does Exei have an API?
Yes, Exei provides APIs for chat, voice, and custom integrations to connect seamlessly with your systems.
Does Exei have a trial or a demo?
Yes, Exei offers a free live demo with no credit card required to explore features and capabilities.

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