Eclipse AI Review
Eclipse AI unifies customer feedback into one platform and delivers AI-powered insights to improve CX and reduce churn. Save time on analysis and make data-driven decisions effortlessly
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Eclipse AI
Eclipse AIEclipse AI Core Capabilities
Unify customer feedback platform
Discover key trends
Get AI-powered insights
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Pricing
From$120.00/yr
BillingPer seat
TrialAvailable
Who is Eclipse AI for?
SMBs
Mid-market
Enterprise
Is Eclipse AI easy to use?
Featured
CompanyEnrich
Real-time verified B2B data APIs.
Real-time B2B data access
Verified company and profile data
Semantic search capabilities
Starting at $49Learn More
What are Eclipse AI alternatives?
What is Eclipse AI
Eclipse AI is a customer feedback analytics tool designed to unify and analyze feedback from multiple sources in one AI-powered platform. It helps businesses turn scattered customer data into clear, actionable insights to improve customer experience (CX). Users benefit from automated analysis, saving 20+ hours monthly, and see measurable results like a 60% improvement in CX metrics and a 45% drop in churn.
The tool excels in analyzing reviews and feedback across touchpoints, making it ideal for marketing, operations, and training teams looking to spot trends and pain points quickly. You start gaining insights immediately, with a 30-day free trial that requires no credit card. The intuitive conversational interface even lets you chat with your data for real-time answers.
Eclipse AI integrates seamlessly with existing feedback channels via CSV import or API, fitting well in a customer experience tech stack alongside CRM and survey tools. It’s designed specifically for analyzing customer feedback, so it’s not meant for broader data enrichment or general market research beyond CX.
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Ideal Customer Profile
Eclipse AI is recommended for businesses that want to unify customer feedback from all channels in one platform and get AI-powered insights to improve customer experience. It helps save time on manual work and makes data-driven decisions easier, used by brands like Traffic and Heidelberg Materials.
SMBs
Mid-market
Enterprise
Key Features
Unify customer feedback platform
Discover key trends
Get AI-powered insights
Save hours of analysis
Chat with your data
Seamless feedback integrations
Pricing
Starting price$120.00
TrialAvailable
How simple is Eclipse AI setup?
Complexity
Complexity
Eclipse AI requires you to connect your customer feedback channels through their API or CSV importer and configure basic settings to unify data in one platform. With minimal setup, you can start collecting insights and analyzing customer feedback using the AI-powered dashboards within minutes.
Frequently Asked Questions
How to use Eclipse AI?
Sign up, connect your data sources, and use AI-powered dashboards to get real-time insights and actionable customer feedback.
How much is Eclipse AI?
Plans range from Free $0/month to Professional $199/month, billed annually with a 30% discount; includes 1 to 5 users.
Why choose Eclipse AI?
Eclipse AI unifies customer feedback, saves hours analyzing data, boosts loyalty, and delivers AI-driven actionable insights.
How does Eclipse AI work?
It collects feedback from multiple sources, consolidates data, and applies AI to deliver real-time, customizable insights.
Is Eclipse AI free?
Yes, there is a Forever Free plan with basic features and a 30-day free trial for the Professional plan.
Is Eclipse AI a partner?
Yes, Eclipse AI partners with companies, offering onboarding specialists and consulting support for smooth adoption.
How to learn Eclipse AI?
Start with the onboarding specialist assistance during your first 30 days for personalized support and project planning.
What are Eclipse AI alternatives?
Alternatives include other customer feedback and analytics platforms, though Eclipse AI emphasizes unified AI insights and integrations.
What are Eclipse AI reviews?
Eclipse AI has a 4.6/5 G2 rating and is praised for saving time, improving CX, and providing relevant insights.
Does Eclipse AI have an API?
Yes, the Professional plan offers full API access for seamless integration and data management.
Does Eclipse AI have a trial or a demo?
Yes, there is a 30-day free trial of the Professional plan and options to book personalized demos.
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