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CallTrackingMetrics Review

CallTrackingMetrics
CallTrackingMetrics

Track calls, analyze conversations, automate sales.

CallTrackingMetrics tracks calls, chats, and ads to reveal leads and automate sales. It delivers AI-driven insights to boost conversions and maximize marketing ROI.
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CallTrackingMetrics Core Capabilities
Track calls and automate pipeline
Analyze call recordings and conversations
Connect calls to specific ads
Pricing
From$65.00/yr
BillingPer seat
TrialAvailable
Who is CallTrackingMetrics for?
Startups
Agencies
SMBs
Is CallTrackingMetrics easy to use?
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What are CallTrackingMetrics alternatives?

What is CallTrackingMetrics

CallTrackingMetrics is a call tracking and conversation intelligence tool designed to help marketers and sales teams measure which ads and campaigns drive leads. It fits in the marketing analytics and sales enablement category by linking calls, chats, and form submissions to specific ads. The tool stands out by using AI to analyze conversations, offering smart lead routing and pipeline automation to close deals faster. It works best for businesses needing clear visibility on ad performance and lead quality, especially those managing multiple campaigns or complex sales funnels. You can see results quickly, often right after setup, by tracking incoming calls and conversation insights. It accelerates decision-making with data backed by real-time call and engagement tracking. CallTrackingMetrics integrates with popular marketing and sales platforms like Google Ads, Analytics, HubSpot, and Salesforce, fitting neatly into your go-to-market stack. However, it is not a full CRM or standalone phone system but instead complements these tools by enhancing tracking and communication insights. It’s best for teams focused on optimizing marketing ROI through phone and conversation data.

Ideal Customer Profile

CallTrackingMetrics is recommended for marketers and sales teams who want to track calls, see which ads generate leads, and use AI to close deals faster. Companies like 10Xfive and Black Propeller use CallTrackingMetrics to boost conversions and improve customer engagement.

Startups
Agencies
SMBs

Key Features

Track calls and automate pipeline
Analyze call recordings and conversations
Connect calls to specific ads
Smart lead and call routing
Sync with Google Ads and Analytics
Real-time coaching and call scoring

Pricing

Starting price$65.00
TrialAvailable

Marketing Lite

$65.00

Per Workspace, Annually

It includes

  • Unlimited users
  • Call & text source
  • Standard call recording
  • Manual call scoring
  • Google/Microsoft integration
  • Basic support access

Marketing Pro

$149.00

Per Workspace, Annually

It includes

  • Includes Lite features
  • 5,000 form submits
  • 3,000 transcribed mins
  • Custom AI analysis
  • Automation triggers
  • Premium marketing APIs

Sales Engage

$274.00

Per Workspace, Annually

It includes

  • Includes Pro features
  • Unlimited sub-accounts
  • Custom VOIP softphone
  • 3,000 transcribed mins
  • Advanced routing/tools
  • Salesforce & Gong

Enterprise

$1999.00

Per Workspace, Annually

It includes

  • Includes Sales Engage
  • Dedicated account team
  • 20 hrs professional svc
  • Premium tech support
  • Flexible invoicing
  • Version history access

How simple is CallTrackingMetrics setup?

Complexity
Senior

CallTrackingMetrics requires basic configuration like adding tracking snippets and connecting accounts, which can be completed solo in minutes. Once set up, you can start tracking calls, chats, and forms to gain insights without complex onboarding.

Frequently Asked Questions

How to use CallTrackingMetrics?
Sign up, set tracking numbers for ads, use call routing and AI tools to track calls, texts, and chats for marketing insights and lead management.
How much is CallTrackingMetrics?
Plans start at $65/month for Marketing Lite, up to $1999/month for Enterprise; billed yearly plus usage fees. Add-ons available.
Why choose CallTrackingMetrics?
Get detailed call attribution, AI-driven insights, and customizable workflows to optimize marketing spend and boost sales conversions.
How does CallTrackingMetrics work?
It tracks marketing calls, texts, and chats with dynamic numbers, analyzes conversations with AI, and links results back to campaigns.
Is CallTrackingMetrics free?
New accounts signing up in November pay $0 subscription fees until January 15, 2026, promoting risk-free usage.
Is CallTrackingMetrics a partner?
Yes, CallTrackingMetrics supports partner programs with flexible sub-accounts, white-label options, and a partner ecosystem.
How to learn CallTrackingMetrics?
Access 24/7 training videos, live monthly courses, knowledge base, and personalized onboarding available for Pro and higher plans.
What are CallTrackingMetrics alternatives?
Alternatives include other call tracking tools like Invoca, DialogTech, and RingCentral, but CTM offers unique AI conversation intelligence.
What are CallTrackingMetrics reviews?
Users praise increased ROI (up 70%), excellent support, and seamless setup, highlighting professional services and easy integration.
Does CallTrackingMetrics have an API?
Yes, it offers an open API with developer resources for customizing integrations and extending platform capabilities.
Does CallTrackingMetrics have a trial or a demo?
Yes, personalized product tours and demos are available for guided onboarding and plan selection.

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